Today, I met Gerald at 7:30 a.m. in front of my apartment building in downtown Abilene, Texas. He was right on time and was already offloading my three items of furniture that were shipped from Houston. He was very polite and professional and handled each piece with care and quick efficiency. He had changed the delivery time to accommodate a last-minute meeting that I had to take. I live in a re-purposed 1930'3 hotel, the Wooten and the elevators were fairly tight going up to the 10th floor. He maneuvered everything well and smiled the whole time. Precisely placing my furniture ( antiques from my grandmother) he was in and out in thirty minutes. I would unequivocally recommend Pack n Send at the Beverly Hill location in Houston and appreciate the service and great attitude of Gerald. I understand he has worked there for over thirty years!! Also thanks to Sue who cheerfully responded to the many calls I placed in making the arrangements. I am at times hard to please, so trust me................Pack n Send is an outstanding company to receive your business! Thank you very much!